RCS: The Next Generation of Text Messaging
Move supporters to action with messaging that’s as powerful as your mission.
Rich Communication, Real Connections
RCS (Rich Communication Services) is an upgrade to SMS, not a separate app - landing in the same inbox as a text, but with richer, more engaging features.
Rich isn’t just the name - it’s the experience. With interactive media, branded visuals, and advanced two-way engagement that rivals social apps, RCS turns simple texts into meaningful conversations.
Bring your cause to life with RCS. Share stories, showcase impact, and inspire action through interactive messaging that builds trust and long-lasting supporter relationships.
The Trust Factor
Unlike SMS, which shows only a phone number, RCS displays your verified brand identity - complete with name, logo, and badge.
Why is a verified sender in RCS so valuable?
- Instant Trust – Supporters know the message is truly from your brand.
- Fraud Protection – Reduces phishing risks and increases confidence.
- Higher Engagement – Trusted messages get more opens, clicks, and responses.
- Stronger Relationships – Professional, secure messaging builds long-term loyalty.
Own every message
With RCS, every message carries your brand identity, logo, colors, and name - directly inside the messaging app. It builds trust, captures attention, and creates richer, more engaging customer conversations.
Why it matters:
- Professional Appearance – Messages look polished and trustworthy, not like generic SMS or spam.
- Consistent Brand Experience – Aligns messaging with your wider marketing and visual identity, reinforcing your brand’s voice.
Engage like an App
Take full advantage of RCS’s rich content capabilities. With text, images, GIFs, audio, video, and documents, you can deliver an interactive, app-like experience right inside the messaging app.
Why you'll love it?
- Interactive Engagement – Keep supporters hooked with multimedia content.
- Enhanced Storytelling – Share richer messages that convey more than text alone.
- Seamless Experience – Give users an app-like feel without leaving their messaging app.
Carousels
Swipe, Explore, Engage - Bring your content to life with interactive carousels.
Why carousels work?
- Showcase multiple products and highlight offers in a single interactive carousel.
- Guide users through app-like experiences - all directly in their messaging app.
- Tells a Story – Perfect for step-by-step journeys, campaigns, or showcasing featured content.
Tap, Reply, done
Suggested Actions let donors respond instantly with a single click -making engagement effortless.
Why its great?
- Frictionless – Reply instantly with a tap.
- Higher Response Rates – Easy actions drive engagement.
- Guided Experience – Lead them to the next step.
- Polished & Professional – Seamless buttons improve messaging.
